Marion, Virginia

Water Treatment Department


The mission of the Water Treatment Plant is to protect the public health and environment by providing dependable, safe and high quality drinking water to our customers 24 hours a day, every day.   We  diligently work to meet and exceed all federal and state health and safety standards.  We endeavor to maintain a reliable water production facility at an affordable cost to all of our customers.

Our certified on site laboratory allows for quick results of  bacteriological samples.  We perform water quality analyses to ensure the “healthiness” of our community and efficiency of our plant operations. 

We investigate customer concerns regarding water quality and service, and respond with a quick analysis and explanation of our findings.

We promote on-going training and career development for our employees in an effort to maintain the best qualified personnel.

The Town of Marion Water Treatment Plant wants to be the recognized industry leader in quality and service, always providing “better than expected” service to our customers.


  • Our primary goal is to provide a safe and dependable high quality supply of drinking water.
  • Keep abreast of newly implemented regulations and technological developments associated with  treatment methods.
  • Improve our water accountability by repairing infrastructure and installing new meters.
  • Continually improve our operations and keep costs at a minimum.
  • Continue training and career development for all of our employees.

Recent Accomplishments:

  • The plant was upgraded from 2MGD (million gallons per day) to 3MGD in 2006 and now utilizes state of the art equipment.  Radio communications link information from remote tank and pump sites to the computer-based system at the treatment plant. 
  • The design improvements  have allowed us to be more productive and more efficient!
  • We received the 2011 Gold Award for Water Treatment Plant Performance from the Virginia Office of Drinking Water and were recently ranked #1 of 130 water treatment plants in the Commonwealth.
  • Our bacteriology lab and our water quality lab abide by established Standard Operation Procedures to maintain State Certification.  Our labs have received commendations for high levels of compliance with regulatory standards.
  • Our  team consists of two Class 1 and two Class 2 operators who also serve functions as lab technicians, maintenance technicians and compliance specialists.

All of our efforts are intended to benefit over 4000 residential and commercial customers in Marion and portions of Smyth County. Our water system will accommodate future residential, commercial and industrial growth. 

For a copy of the Annual Drinking Water Quality Report, please click here

 Cross Connection Program Click here




201 Watermill Road
Marion, VA 24354



Department Staff: